Trust & Transparency
Every figure on this page is measured from this marketplace's own order, COA and
dispute records — the same tables the platform runs on. Nothing here is an estimate,
a projection, a placeholder or a comparison to anyone else's numbers. Where a figure
cannot yet be measured honestly, it is not shown at all.
Not enough data yet
This page publishes measurements, never estimates — so it stays empty until the
marketplace has enough volume for each figure to mean something. There are no
zeros or placeholders standing in for the missing numbers, and none will be
invented to fill the page.
Still waiting on
- Verified supply — unlocks the verified-seller count once there are at least 3 sellers with an approved, KYC-verified profile.
- Live catalogue — unlocks the active-listing count and COA coverage once there are at least 3 active listings carrying a batch-matched COA.
- Order volume — unlocks the dispute rate once there are at least 20 paid orders (the denominator a dispute rate is measured against).
- Dispute history — unlocks the median resolution time and the 48h share once there are at least 5 resolved disputes with a usable resolution time.
Why this page can be empty
A trust page that reported a median resolution time of zero from zero disputes
would be a false statement, not an empty one. So each figure carries a minimum
sample and stays unpublished until the marketplace clears it.
| Figure | Published once |
|---|---|
| Verified-seller count | at least 3 verified sellers |
| Active-listing count and COA coverage | at least 3 active listings |
| Dispute rate | at least 20 paid orders |
| Median resolution time and 48h share | at least 5 resolved disputes |
Research use only. This marketplace serves verified researchers and institutions;
nothing here is a statement about safety, efficacy or suitability for any purpose
other than laboratory research. Certificates of Analysis are published per batch in
the COA library, and the compliance rules
this page measures are enforced in code — see the
Seller Agreement.